Frequently Asked Questions
1. Medical care for foreigners in Kazakhstan
Foreign citizens in Kazakhstan are divided into two categories: permanent and temporary residents.
Permanent resident foreigners confirm their status with a residence permit (yellow-pink certificate). The Code on the Health of the People and the Healthcare System of the Republic of Kazakhstan gives them equal rights and responsibilities in the healthcare system with the citizens of the Republic of Kazakhstan.
Temporarily residing foreigners without a residence permit receive medical care depending on the country of citizenship:
Permanent resident foreigners confirm their status with a residence permit (yellow-pink certificate). The Code on the Health of the People and the Healthcare System of the Republic of Kazakhstan gives them equal rights and responsibilities in the healthcare system with the citizens of the Republic of Kazakhstan.
Temporarily residing foreigners without a residence permit receive medical care depending on the country of citizenship:
- For diseases that pose a danger to others.
- Citizens of the CIS countries receive emergency care for free (accidents, acute conditions, injuries, childbirth, etc.), but only until the threat to life or health is eliminated, after which treatment is paid according to the price list of clinics.
- Migrant workers and members of their families from the EAEU member states (Kazakhstan, Russia, Belarus, Kyrgyzstan, Armenia) can receive emergency medical care and assistance from the list of CSHI if they have the status of insurance.
2. How can a foreigner join a medical organization in Kazakhstan?
Foreigners with a residence permit:
Rules for attaching individuals to healthcare organizations providing primary health care, Order of the Minister of Health of the Republic of Kazakhstan dated November 13, 2020 No. KR DSM-194/2020
- They can attach themselves to a medical organization through the e-Government web portal and attach their children.
- Link to the service
- They are attached to the polyclinic upon a written application addressed to the head.
- Required documents: passport, voluntary (VMI) or imputed health insurance (VMS) agreement.
- If one person attaches family members over the age of 18, their written consent is required.
- The attachment is valid for the duration of the VMI or VMS agreement.
Rules for attaching individuals to healthcare organizations providing primary health care, Order of the Minister of Health of the Republic of Kazakhstan dated November 13, 2020 No. KR DSM-194/2020
3. How do I get the insurance status for a migrant worker from the EAEU country?
Migrant workers from the EAEU countries (Armenia, Belarus, Kyrgyzstan, Russia):
https://adilet.zan.kz/rus/docs/Z1500000405#:~:text=%D0%A1%D1%82%D0%B0%D1%82%D1%8C%D1%8F%202.%20%D0%A....
- They receive the status of insurance in the CSHI when the employer pays the insurance premiums.
- The insurance is valid from the moment of payment of contributions for the previous month. For example, when starting work in February 2024, insurance is valid from January 2024.
- Write an application to the Medical Insurance Fund.
- Attach a copy of the employment contract, a temporary residence permit for the purpose of "work" and identification documents.
- For family members, also attach a marriage certificate.
- If they do not work, they must pay the insurance premiums themselves.
- Debts can be cancelled if contributions were paid before obtaining a temporary residence permit.
- Have a preferential insurance status in the OSMS.
- Other family members can be included in preferential categories if they have supporting documents, and the state pays contributions for them.
https://adilet.zan.kz/rus/docs/Z1500000405#:~:text=%D0%A1%D1%82%D0%B0%D1%82%D1%8C%D1%8F%202.%20%D0%A....
4. How do I pay contributions to the MSHI to non-working spouses of migrant workers - citizens of the EAEU member states?
The unemployed spouse of a migrant worker from the EAEU country:
- Must pay contributions to the MSHI as an independent payer.
- The amount of contributions is 5% of the minimum wage (minimum wage), which in 2024 is equal to 4250 tenge for each month.
- At any bank or through its mobile application.
- Through Kazpost JSC.
- Through the self-service terminals Cashier 24 and Qiwi wallet.
- Payment destination code: 122.
5. How to obtain the insurance status for a foreign citizen after obtaining a residence permit in the Republic of Kazakhstan?
Foreign citizens with a residence permit (residence permit):
- If you received a residence permit less than 12 months ago, you have the right to cancel the debt in the OSMS system for the period before obtaining a residence permit.
- For example, if a residence permit was obtained in January 2024, the insurance status is assigned if there are payments from the CSHI for January 2024, and the debt for the previous 11 months must be canceled.
- Write an application in any form to the Medical Insurance Fund.
- Attach supporting documents.
6. Is a foreign citizen with the status of a “pensioner” or “person with disabilities” and permanently or temporarily residing in Kazakhstan included in the preferential category?
Persons receiving a pension or disability allowance outside Kazakhstan are not included in the preferential category.
The status of insurance will be assigned only after payment of contributions to the CSHI.
The status of insurance will be assigned only after payment of contributions to the CSHI.
7. What should I do if a person has 2 different individual identification numbers (IINS)?
To combine two IINS, it is necessary:
- To apply to the Medical Insurance Fund with an application, specifying the excluded and valid IIN and attaching copies of them.
- After establishing a logical connection with the current IIN and the availability of payment for the MSHI for the last 12 months, the insurance status will be assigned.
8. How is medical care provided to children of foreigners with a residence permit in Kazakhstan?
Rights and benefits:
Paragraph 20 of the Order of the Minister of Internal Affairs of the Republic of Kazakhstan dated June 30, 2023 No. 532 “On approval of the Rules for registration, issuance, replacement, surrender, withdrawal and destruction of a passport of a citizen of the Republic of Kazakhstan, an identity card of a citizen of the Republic of Kazakhstan, a residence permit of a foreigner in the Republic of Kazakhstan, a certificate of a stateless person and a travel document”
- Children of foreign citizens with a residence permit in Kazakhstan have all the rights similar to citizens of Kazakhstan.
- They are automatically included in the preferential categories and receive the full amount of medical care from GOBMP and OSMS.
- Information about children under the age of 16 is included in the parents' application for a permanent residence permit. Verification of obtaining a residence permit for a child under 16 years old is available in the personal account on the e-government portal egov.kz .
- Children who have reached the age of 16 apply for a permanent residence permit on their own.
- If the child was born after the parents received a residence permit, it is necessary to submit an application to the Migration Service or the RAGS to link his identification number to the identification number of the parents.
Paragraph 20 of the Order of the Minister of Internal Affairs of the Republic of Kazakhstan dated June 30, 2023 No. 532 “On approval of the Rules for registration, issuance, replacement, surrender, withdrawal and destruction of a passport of a citizen of the Republic of Kazakhstan, an identity card of a citizen of the Republic of Kazakhstan, a residence permit of a foreigner in the Republic of Kazakhstan, a certificate of a stateless person and a travel document”